Terms of Service

Using Letter4U

These terms apply to letter4u.org, a service for creating and sharing personal letter pages. By using the service, you agree to these terms and the Privacy Policy. If you cannot accept these terms under the rules that apply to you, do not create an account or publish content. Obtain a parent or guardian's permission when required.

Letter4U at letter4u.org operates independently from other websites with similar names. Links to external services do not imply that those services endorse Letter4U.

Accounts and responsibility

Provide accurate account information and keep your credentials secure. You are responsible for activity through your account and for deciding who receives your page links and optional PINs. Contact support@letter4u.org if you believe someone has accessed your account without permission. Do not send passwords or PINs in support messages.

Your letters and photos

You retain your rights in the content you create or upload. You give Letter4U the permission needed to store, process, resize, display and deliver that content so the service can work according to your choices. This includes displaying published content to people who can access your page.

Only upload content you own or have permission to use. Consider the privacy and consent of anyone shown in photos or mentioned in your message. A template does not grant rights to third-party photographs, music, lyrics or other material you add.

Acceptable use

Do not use the service to:

• Publish unlawful content, threats, harassment, non-consensual intimate content or material that exploits children.
• Impersonate another person, deceive recipients or violate privacy, copyright or other rights.
• Distribute malware, phishing pages, spam or abusive messages.
• Attempt to bypass a PIN, access another user's content or interfere with the service.
• Use automated requests in a way that disrupts normal operation or evades service limits.

We may restrict access to content or accounts when reasonably necessary to investigate or address these issues. To report a page, send its link and a brief explanation to support@letter4u.org. Do not include unnecessary sensitive content.

Publishing and privacy

Publishing creates a shareable link. An unprotected page can be opened by anyone who obtains that link. An optional PIN is a server-checked access control, not end-to-end encryption. Recipients may copy, screenshot or forward content. Do not use Letter4U as secure storage for highly sensitive information.

You can manage your own pages while signed in. Deletion removes a page from public access, while associated records may remain until administrative cleanup or as needed for operational and applicable obligations. Keep your own copies of important content; the service is not a permanent archive or photo backup.

Music and other providers

Upload only audio you have permission to share. Uploaded audio and optional YouTube music play when the viewer chooses. YouTube and video owners control availability, embedding restrictions and playback. We do not guarantee that a third-party video will remain available. Third-party services have their own terms and privacy policies.

Current launch and future changes

Writing, previews and browser drafts are free. When paid publishing is enabled, packages are one-time purchases of publishing credits at the price shown before checkout; no subscription or automatic renewal is created. One credit publishes one new letter within the editor limits. Editing, viewing or deleting an existing letter does not consume another credit. Unused purchased credits do not expire. Purchases do not guarantee permanent archival storage. Existing published letters are not retrospectively charged. Contact support@letter4u.org about failed delivery or refund requests; statutory consumer rights continue to apply.

We may update, limit or discontinue features. The service may be unavailable because of maintenance, provider issues or other interruptions. We do not promise uninterrupted access, a particular delivery time or permanent retention of a page.

Limits and applicable rights

To the extent allowed by applicable law, the service is provided as available without a promise that it will meet every purpose or be error-free. Nothing in these terms excludes rights or responsibilities that cannot lawfully be excluded. You remain responsible for how you use the service and share content.

You may stop using the service at any time. For account deletion or another request that is not available in the interface, contact support@letter4u.org.

Updates and contact

We may revise these terms as the service changes. The update date is shown above, and material changes may also be communicated through the service. Questions about these terms can be sent to support@letter4u.org.